Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Administrative & Customer Service Coordinator
Boca Raton, FL Full-Time | On-Site
Compensation: $45,000–$50,000 base + commission + annual bonus

Are you someone who thrives in a fast-paced environment, loves helping people, and takes pride in being the go-to person on a high-performing team?
If you’re a strong communicator, natural problem-solver, and master of multitasking, we want to meet you!

What You’ll Be Responsible For:

1. Customer Service Excellence

Be the first point of contact for our customers—answering calls, explaining our services, and delivering an exceptional experience from the start.

2. Dispatch & Schedule Coordination

Dispatch technicians to job sites efficiently while managing updates through our internal scheduling systems. Keep the day running smoothly for both customers and team members.

3. Sales Support & Follow-Up

Respond to customer inquiries about proposals, track pending leads, and support the sales team in closing opportunities.

4. Project Coordination & Communication

Create and send proposals, maintain clear communication with clients and internal teams, and ensure all project files and documentation are complete and accurate.

What You Bring to the Table:

Strong communication skills—you’re confident, professional, and personable with customers and coworkers.
Comfortable using technology to stay organized, track projects, and manage details.
A knack for multitasking, prioritizing, and staying calm under pressure.
Exceptional attention to detail—you don’t let things slip through the cracks.
Experience in the restoration or service industry is a plus, but a positive attitude and customer-first mindset are non-negotiable.

What You’ll Get:

Compensation: $45,000–$50,000 base salary (DOE) + commissions + annual performance bonus
Benefits Package: Health, dental, and vision insurance, plus 401(k) with company match
Paid Time Off: PTO and paid company holidays
Professional Growth: Ongoing training in both technical skills and leadership development

About Us:

We are a locally owned business and proud member of the nation’s leading restoration franchise. That means you get the family-feel of a small team, with the tools and support of a nationally recognized brand. We work hard, celebrate wins, and support each other every step of the way.

Note: If we need to remind you to stay organized, deliver excellent service, or bring energy to your day—this probably isn’t the role for you. But if you’re excited to make a difference every day, we’d love to hear from you.

Compensation: $45,000.00 - $50,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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